Overview — first steps and what to expect

Welcome. This short presentation explains how to get started with the Official Site® | Ledger.com/Start® experience. It walks through the essential setup steps, clarifies the terminology, and highlights five practical actions to take during your first session. The goal is to make the initial experience smooth and secure while giving enough context to confidently continue exploring advanced features.

Why this matters

A clear, repeatable onboarding flow reduces mistakes and saves time. Many people skip a crucial security step during setup — this guide calls those steps out and provides recommended next actions so you leave the first session with a working environment and confidence about safety.

Who this is for

New users, returning visitors who want a fresh start, and administrators preparing training notes. No prior technical background required; the instructions are intentionally practical and low-friction.

Quick setup — get up and running

Follow these steps sequentially: 1) Visit the start page; 2) Create or connect an account; 3) Secure your recovery phrase or keys; 4) Confirm device pairing; 5) Run a verification. Each step should take only a few minutes.

Step 1 — visit & verify

Confirm the URL in the browser address bar and make sure the page uses HTTPS. Bookmark the site for future access. If you were given a unique start token or code, enter it only on the official start page.

Step 2 — account creation and naming

Choose a strong, memorable name for your profile and a high-entropy password. Use a reputable password manager to store credentials. Avoid reusing passwords from other services.

Step 3 — security essentials

Generate and back up your recovery phrase or private key immediately. Record it offline (paper, safe) and never share it. Consider creating an encrypted backup and keeping a copy in a secure physical location.

Step 4 — device pairing & verification

When pairing a hardware device, follow the on-screen prompts carefully. Verify fingerprint or device IDs visually against the values shown in the app. If anything looks unfamiliar, stop and consult official support channels.

Best practices & recommendations

Use multi-factor authentication where available, enable automatic updates, and limit browser extensions during setup. For teams, adopt a documented onboarding checklist and schedule a follow-up verification 24–48 hours after initial setup.

Troubleshooting common issues

If you encounter connection issues, reboot both device and host computer, try a different USB port or cable, and confirm drivers are up to date. For authentication errors, double-check time/date settings on your device.

Where to get help

Official support pages, community forums, and verified knowledge base articles are the safest places to verify procedures. Avoid third-party “quick-fix” guides that ask for private keys or recovery phrases.

Closing notes — readiness checklist

  1. URL verified and bookmarked.
  2. Account created and password stored securely.
  3. Recovery phrase backed up offline.
  4. Device paired and verified.
  5. Follow-up verification scheduled.

This document is intended as a quick-start presentation. Adapt wording and steps as required by your organizational policy. The content here is a general guide and not legal or financial advice.